GM Global Connect Login

Video demonstration and instructions on how to use the GM Global Connect Login:

 

TITLES CONTACT INFORMATION EXPERTISE
Non Dealer Personnel ONLY vssm.security.request.pl@capgemini.com To request a Portal ID, send an email request to the email address listed.
GM GlobalConnect Help Desk Phone: 1-888-337-1010

Phone Prompts:
1 = GlobalConnect
2 = Parts Workbench
3 = Techline
4 = GM Dealer IT

Hours:
Monday to Friday
8:00 AM to 9:00 PM
Eastern Time
Technical support for the GM GlobalConnect Portal and its applications and websites,including assistance with your GM GlobalConnect user profile, password resets, and security access.
GM Dealer Business Center (DBC) Chat: Click DBC Chat at the bottom of any GM GlobalConnect Portal page

Phone: 1-888-414-6322

Phone Prompts:
1 = Sales Incentives
2 = Delivery Reporting
3 = Service and AC Delco Warranty Claims
4 = Shipping Status and Vehicle Ordering

Hours:
Monday to Friday
8:00 AM to 9:00 PM
Eastern Time
Assistance with dealer business operations?the daily business processes and tasks?that are performed by using the GM GlobalConnect Portal and its applications and websites.
GM Training Help Desk Chat: Click the Chat link under the Help link on the GM Training website (www.gmtraining.com)

Phone: 1-888-748-2687

Hours:
Monday to Friday
8:00 AM to 9:00 PM
Eastern Time
Support for dealer training enrollment, training administration, certification, and Virtual Classroom Training (VCT).

 

To check if there are any updates to the GM Global Connect login page or procedure, or any system errors, maintenence issues or bugs, please do check back here. We hope we've given you all the information you need to succesfully use the GM Global Connect login page.